When creating the Advanced Fasteners return policy, customer satisfaction was our top priority. We understand that sometimes a product might not meet your expectations or requirements. That’s why we offer a simple, straightforward return policy to give you complete peace of mind when shopping with us.
The Advanced Fasteners return policy allows customers to return any eligible product within 14 days of receiving the item. If the item is returned in its original condition and packaging, you will be entitled to a full refund of the purchase price. Please note that return shipping costs are the responsibility of the customer unless the product arrived damaged or was sent in error.
To initiate a return, simply contact us at sales@advancedfasteners.co.uk within 14 days of delivery, quoting your order number and reason for return. We will provide instructions for securely returning the item to our warehouse.
Products must be unused and in resaleable condition. Items that show signs of use, damage, or missing parts may not be eligible for a full refund. Refunds will be processed within 3–5 working days of receiving the returned item.
The Advanced Fasteners Return Policy is designed to be fair, transparent, and hassle-free. Whether you purchased a pneumatic nail gun, a box of fasteners, or any of our tools, you can shop confidently knowing that your purchase is protected.
If you have any questions regarding your return or need assistance, our customer support team is here to help.